Logitech is one of the major computer peripheral brands in the world. They have several award-winning products such as wireless keyboards and mouses and other components of the computer.
Among all the Logitech products, the one I like the most is Logitech Wireless Keyboard and Mouse.
I have tried several models of Logitech Wireless keyboards and in today’s post, I’ll be sharing different methods to fix Logitech Keyboard not working problem.
This tutorial is applicable to all the Logitech wireless keyboards, so you either are using Logitech K360, K470, K800 or Logitech K270 or any other, you can find this post helpful to solve the problem.
There could be many reasons as to why the Logitech keyboard not working and I’ll cover all of them in this post and provide the solution that you can follow this problem.
The Logitech keyboard not working problem could be seen in different forms such as the keyboard is not registering many keys or any keys at all or the connection between keyboard & the computer is losing frequently.
If you have any of these issues and want to fix them, read this post completely.
Which All Logitech Models do these fixes apply to?
These fixes are applied to all the Logitech latest wireless keyboards. You can try these fixes if..
Logitech K270 keyboard not working
Logitech K360 keyboard not working
Logtech K470 keyboard not working.
These fixes are also applicable if your Logitech keyboard not working but mouse is!
Possible Reason for Logitech Keyboard not Working
There could be many possible reasons for the Logitech keyboard not working problem. Here in this section, I’ll discuss some of the most frequent reasons that I have come across.
These are but are not limited to…
- Problem with Logitech Software
- Problem with Logitech Driver.
- Problem with HDI Access services.
- The improper pairing between Logitech receiver and wireless keyboard.
Logitech Wireless Keyboard Not working – Basic Troubleshooting
Before we jump into the solutions to fix the Logitech keyboard not working problem, let’s do the basic troubleshooting that could fix the problem without implementing the solutions that I”ve discussed in this post.
Logitech is one of the best brands for making wireless keyboards, makes different models cater to the needs of different people. They differ in technology, sizes, features, and functions.
But if you are using Logitech Wireless Keyboard, there is one thing in common, they are connected to the computer either through Bluetooth or Logitech Unifying Wireless Technology.
Since you’ve already used Logitech wireless keyboard already, you probably have connected it with the computer either by Unifying wireless technology of Bluetooth and while connecting it with the computer, you have noticed the keyboard has a reset button.
Also, the receiver which is connected to the PC to pair the keyboard with the computer, has the same reset button as well that can be used for basic troubleshooting.
Long-press the reset button at the bottom of the keyboard and release it. Do the same with the receiver as well which is plugged into the computer’s USB port.
After resetting both the devices, restart the computer and see if the Logitech keyboard not working problem is resolved. If not, move on to the solutions below!
These are the solution to fix the Logitech Wireless keyboard not working problem. This solution is applicable to Logitech K270, Logitech mk710, Logitech mk850, Logitech k360, Logitech mk320, Logitech k520, and EVERY other Logitech wireless keyboard.
Make sure you read the solutions completely and do not skip any step.
Solution:1- Check the Keyboard and USB Port
Sometimes we overlook things and try to fix the problem. Make sure you have…
- Make sure the on/off button on the keyboard is turned on!
- Make sure the battery is in working condition. There are high chances that Logitech keyboard batteries have completed degraded.
- Plugin receiver in another USB port.
Solution:2- Removing & Reinstall Logitech Software
Logitech wireless keyboard comes with software that helps in mapping the wireless keyboard and receiver that you’ve connected with the computer in a USB port.
The software actually helps to create a connection between the software & the hardware devices and Logitech wireless keyboard not working problem is sometimes noticed when the Logitech software is not configured correctly.
This problem can be resolved by uninstalling Logitech Software and reinstall it. The process is pretty simple, in fact, the installation is done automatically after you remove it.
Here are the steps!
Step:1– Press Windows+R, it will open a command window.
Step:2– Type “appwiz.cpl” and hit “Ok” It will open a control panel where you can uninstall any program.
Step:3– Find the Logitech Software, right-click it and select “Uninstall“
Step:4– Allow uninstallation to get completed. Once done, remove the receiver from the computer.
Step:5– Restart the Computer.
Step:6- Once the computer boot again, plug in the receiver in the USB port of the computer and it will prompt you to install the driver. Follow on-screen instructions and complete the installation process. You can check whether the software has been installed in the installed programs list.
Check if the Logitech Wireless Keyboard not working problem is resolved. If not try another solution.
Solution:3- Uninstall Logitech Wireless Keyboard Driver
This is yet again a simple workaround to fix Logitech wireless keyboard not working issue. Sometimes this problem may be caused due to the misconfiguration of the default keyboard driver installed on your PC.
This is installed by default and used for the keyboard used with your PC, not necessarily the Logitech keyboard!
We can uninstall and reinstall the keyboard driver and see if the problem is solved. Here are the steps!
Step:1– Right-click the Windows Icon on the bottom left corner.
Step:2– Select “Device Manager“
Step:3- It will open the device manager and you’ll see all the drivers installed on your computer. Go to Keyboards, select the driver and click “Uninstall device“
Step:4– Restart the computer when uninstallation is done.
Step:5– Upon restart, the computer itself will identify the driver because it’s an essential driver and must be installed to make the keyboard work on the computer.
Step:6– Go to the device manager and see if the driver is installed. If not, go to “Action” from the menu and select “Scan for hardware changes“. Check again if you see the driver now.
Do this if you see a yellow exclamation mark.
1– Right-click the driver with a yellow exclamation mark.
2– Select “Update driver” and choose “Search for the drivers automatically“. Make sure you are connected to the internet otherwise it will not be able to find the required driver.
3– Let it search for the appropriate driver and update it. Once done, click on “Action” and select “Scan for hardware changes“
4– It will refresh the driver list and the exclamation mark will go away.
Now check if the Logitech wireless keyboard not working problem is resolved. Move on to the next fix if it is not.
Solution:4-Restarting HID Service
The Logitech wireless keyboard not working problem is sometimes noticed due to problems with HID services that can be fixed by restarting the services and changing it to “Automatic“.
HID stands for Human Interface Devices and as the name suggests itself, it has everything to do with the inputs given by the human.
The keyboard is an input device and if there is any problem with HID, it may stop the keyboard from working properly.
Let’s restart HID Services and see if we get rid of this problem.
Step:1– Click on the Windows Icon, it will populate all the applications and programs installed on your pc.
Step:2– Scroll down and click “Windows Administrative Tools” it will further populate other programs.
Step:3– Scroll down and select “Services“
Step:4– When you select “Services” it will open the Services tab. Look for “Human Interface Device Services” as in the below screenshot. Double click on it and go to “Properties“
Step:5– Go to the “General” tab and from the “Start type” drop-down menu, select “Automatic” and hit “Ok“
Step:6– Make sure the “Service status” is “Running“. If it is not, you can hit the “Start” button to run it.
Step:7– Restart the computer and see if the Logitech wireless keyboard is working.
I hope you are able to fix Logitech Wireless Keyboard not working problem is solved. Share this article with your friends.